For store managers
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For store managers
Run your outlet: staff, approvals, PIN resets, shifts and stock.
Overview
A store manager runs the outlets they are given and approves what their cashiers cannot do alone.
What you look after
- Your outlets' orders, returns and stock: adjust, count, transfer and receive.
- Your cashiers: add them to the outlet in Outlet staff, reset their PIN.
- Approvals at the counter: discounts, price changes, refunds and credit sales above the limits.
- Shifts: approve a cash difference and close another cashier's shift.
- Money owed by your customers, if your company uses customer accounts.
Reset a cashier's PIN
- 1Open Settings → Offline selling → Outlet staff.
- 2Click Reset PIN next to the cashier and confirm.
- 3The cashier sets a new PIN the next time they open the counter.
Good to know A PIN locks for 15 minutes after 5 wrong tries. Resetting it unlocks it at once.
Approve at the counter
When the counter shows Store manager approval, choose your name under Who approves and type your PIN. You never need to sign the cashier out.