Sell online and offline
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Sell online and offline
Yes, O2M supports both: how the two sides work together.
Overview
Online and offline together runs marketplace selling and your own stores or sales desk in one O2M account, on one stock count.
One O2M for both
If you sell on Amazon, Flipkart, Shopify or other channels and in your own shops or from an office, O2M runs both in one account. Ask your account manager to switch on both; nothing you already have changes.
| How it works with both | |
|---|---|
| Menu | Online pages (listings, channels) and offline pages (outlets, counter, documents) under their own headings |
| Products | One product list; each new product is for stores only or also listed on channels |
| Stock | One stock count across warehouses, stores and channels; a store's stock can be kept off the channels |
| Orders | One Orders page: filter by channel, and choose Offline to filter by source and outlet |
| Revenue and reports | One revenue figure, split by channel and by outlet |
| GST and books | Channel and offline invoices in the same GST reports and export |
Keep a store's stock off the channels
In Settings → Offline selling → Outlets, switch off Sold online for a store. Its stock is then sold only at that store, never offered on marketplaces.
Creating products
When you click New Product, O2M asks whether it is for your stores only or also for channels. Store products skip the listing checks; you can list them later.