Sign in
Your first sign-in, two-factor sign-in, joining by invitation and keeping your account secure.
Overview
Your O2M account is created by the O2M team or by your company admin, and is protected by a password and two-factor sign-in.
Your account is set up for you
There is no self sign-up. When your company joins O2M, the O2M team creates your company and the owner's account, and sends the sign-in details to the owner's e-mail. The owner has full access, including the team and billing, and invites everyone else.
Sign in
- 1Open the O2M sign-in page.
- 2Enter your e-mail address and password.
- 3Enter the sign-in code (see below).
Forgot your password? Click Forgot password on the sign-in page and follow the link sent to your e-mail.
Two-factor sign-in
To keep your company safe, O2M asks for a second step after your password. Your company uses one of two methods:
| Method | How it works |
|---|---|
| E-mail code | A one-time code is sent to your e-mail address. Enter it to finish signing in. |
| Authenticator app | Scan a QR code once with an app such as Google Authenticator or Microsoft Authenticator, then enter the 6-digit code it shows each time you sign in. |
Manage your own two-factor setting in Settings → Security → Two-factor authentication.
Tip Step-by-step help with screenshots for sign-in, one-time codes and password reset is in Account & access.
Joining a team you were invited to
- 1Open the invitation e-mail and click the link.
- 2Check the company and role shown on the invitation.
- 3Enter your full name and set a password (at least 6 characters).
- 4Click Accept & Join Workspace.
Good to know Invitation links expire. If yours no longer works, ask your workspace admin to send a new invitation.
Keep your account secure
- Change your password in Settings → Security → Password.
- See where you are signed in under Active sessions, and sign out devices you do not recognise.
- Check recent sign-ins under Login history.