Alerts
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Alerts
The warehouse alerts you may see, and what to do about each.
Overview
Warehouse alerts tell you when floor work needs attention, such as a short pick or a failed ship confirmation. Each clears itself when the cause is resolved.
Warehouse alerts
Alerts appear in O2M's alerts area and clear themselves when the cause is resolved.
- Backorder (critical): an order line is waiting for stock. Receive or transfer stock to fill it.
- Low stock: an item fell below its low-stock threshold (10 by default).
- Short pick: units were not found in a bin. Count the bin.
- Ship confirmation failed: a channel refused the shipped update. Use Try again on the parcel.
- Return to origin not received: a parcel did not come back in time and was written off.
- Shiprocket return to origin: a booked parcel is coming back.
- Lot close to expiry.
- Changed on a channel: 10 or more units were changed directly on a channel.
- Stock check (critical): O2M's daily self-check found a number that does not add up. Contact O2M support.